Shipping & Delivery Info

MIRA'S KITCHEN AUSTRALIA  Service Compliance

1. Ship only authentic products that the customer ordered
2. All products are genuine & imported directly from authorised stores in KOREA, SOUTH
3. Order is packed safely and securely with original shop package boxes
4. Order is sent using the shipping method selected by the customer (Post Office or Sendle)
5. Provide tracking information and delivery support  

Shop with Confidence

All orders are sent with valid tracking. You'll receive a shipment confirmation email once your order is dispatched with your tracking number!
If you need help our expert team are able to assist you every step until your order arrives.

We offer free shipping within Australia!!!

We offer comparable shipping fees for international orders.

Discrepancy Guide:

In the case of an issue, you can have confidence that our team will resolve it quickly and easily for you!
First, we will identify what caused the error and resolve it as follows:

1) From Our Error
(Not Likely Happened; less than 1 out of 1000 orders)

• We will issue compensation refunds for affected products and their shipping amounts
  • We will give you a free product on your next order as a thank you

2) Nobody's Error
(Shipped perfectly with our service guarantee but courier problem, delays, weather issue, customs etc.)

• Negotiate to come to an agreement that is fair for both parties
• We will give you a free product on your next order as a thank you

3) Customer's Error
(Mistake's happen but don't worry our team will resolve it quickly and easily for you! Address issue's, unclaimed parcels etc.)

• Once issue is solved we will normally issue you refund once you return to us

We value long-term relationships so we want every order to leave you feeling special! 

 

How To Calculate Delivery Times and Prices?

At MIRA'S KITCHEN AUSTRALIA, we are passionate about serving you no matter where you call home!
We are proud to say we ship globally and offer same-day dispatch if you order before 10 am; Brisbane time.

You can experiment with different locations and weights easily. 

We ship huge volumes globally and pass on those great shipping prices to you!

We only quote you the exact price we are charged.

Customs & Taxes for International Customers

Each country has their own customs laws.
It is, of course, the customer's responsibility to abide by your local laws.
 
However, we try our best to support by:
-Labelling all parcels as a limited value
-No invoice is included in the box unless requested

For China, China orders require a National ID Upload as per Government Regulations

MIRA'S KITCHEN AUSTRALIA